Service Desk

Improve service delivery by making it easier and quicker for employees to request and receive support

Offer an intuitive service catalog

Self-Service Portal

Opening requests is intuitive and straightforward, no training or emails required.

Mobile

Use your mobile device to open, approve or attend requests.

Gestão de incidentes

Notifications

Receive notifications about deadlines and expired tasks via email or SMS.

Self-Service Portal

Opening requests is intuitive and straightforward, no training or emails required.

Mobile

Use your mobile device to open, approve or attend requests.

Gestão de incidentes

Notifications

Receive notifications about deadlines and expired tasks via email or SMS.

Track your metrics in real time

Gestão de identidades e acessos

SLA Management

Monitor service delivery performance with customizable SLAs and multiple calendars.

Satisfaction Survey

Use satisfaction surveys to verify service quality and quickly pinpoint areas of improvement.

Dashboards and Reports

Customizable dashboards and reports can show ticke volume, service delivery performance and if SLAs are being met, among other KPIs.

Gestão de identidades e acessos

SLA Management

Monitor service delivery performance with customizable SLAs and multiple calendars.

Satisfaction Survey

Use satisfaction surveys to verify service quality and quickly pinpoint areas of improvement.

Dashboards and Reports

Customizable dashboards and reports can show ticke volume, service delivery performance and if SLAs are being met, among other KPIs.

Talk to an
expert

Converse com Especialistas Requestia