Shared Services Center (SSC)

Our Shared Services Center solution centralizes and optimizes support and operational services across Customer Service, HR, Finance, and IT. The platform improves efficiency, reduces costs, and enhances service quality.Talk to Our Experts

Agility, control and efficiency in one place

A smarter way to support every department with technology and automation.

Centralize internal services

With Requestia, your Shared Services Center can centralize internal services such as HR, Procurement, Legal, and Finance in a single digital environment. Automation, standardization, and traceability help your organization improve agility, reduce costs, and enhance the user experience.

Homem trabalhando na plantação - Case Fiagril

"Requestia transformed the way we manage our administrative processes. Centralizing and standardizing activities allowed us to reach a level of efficiency and control that used to be impossible."Andreia MorlinAdministrative Manager at Fiagril

The ideal platform to structure your Shared Services Center

Modernize the management of internal services with a complete, simple and efficient solution.

Automate Tasks

Automate approvals, notifications and task distribution with configurable workflows. Eliminate rework and reduce response time.

Unify Service Delivery

Bring all departments together in a single portal. Simplify employee access, standardize services, and scale operations through a centralized, intuitive environment.

Control Your Processes

Get full visibility over SLAs, approvals, owners and history. With traceability at every step, you strengthen decisions based on real data.

What our Shared Services Center solution can do for you

Learn more about the set of features and capabilities our platform offers.

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Self-Service Portal

Create and manage requests quickly, intuitively and in one place. Eliminate scattered emails and reduce the need for lengthy training with a simple, efficient experience for any user.

Self-Service

Centralize every Shared Services Center demand in a single self-service portal. Give users fast, intuitive, hassle-free navigation.

Smart Forms

Use dynamic forms with rules and integrations. Requests arrive complete, ready to speed up service.

Web and Mobile

Make it easy to access the portal to create, track and approve requests, via desktop or mobile devices.

Self-Service

Centralize every Shared Services Center demand in a single self-service portal. Give users fast, intuitive, hassle-free navigation.

Smart Forms

Use dynamic forms with rules and integrations. Requests arrive complete, ready to speed up service.

Web and Mobile

Make it easy to access the portal to create, track and approve requests, via desktop or mobile devices.

Efficient processes that standardize your serviceSee how we streamline processes on a single service automation platform

Registration Management

Automate supplier, customer, and item registration processes with configurable workflows and forms.

HR Portal

Offer an intuitive portal for HR requests, simplifying and speeding up the process for your employees.

Finance

Submit payment requests directly through the portal, integrating with your ERP and automating workflows with SEFAZ.

IT Management

Customize your IT Management according to how your organization adopts the ITIL standard.

Supplies

Support order-to-pay processes, create your purchasing center and define processes with approval levels.

Facilities

Simplify maintenance requests by consolidating demands.

Ready to grow with Requestia?Experience the Requestia Platform for complete, centralized management. Manage service requests, projects, and much more from one platform.

Talk to Our Experts