Incident and request management. Self Service Portal. Notification and scaling according to SLA.
ITIL aligned Service Management. Incidents, problems e changes.
Automation of the systems and network access management. Network password resetting.
IT Assets Management. Hardware and software data collection and integration with events.
Business and backoffice processes. Easily configurable and integrable Workflow and Notifications.
Employee benefits and vacation requests. Solve questions and issues inherent to daily HR.
Service Portal and Request Management.
Support for Supplier Registration Processes. Clients and Items integrated to ERP.
Support to Franchises and Retailers with request management.
Support to Franchises e Stores with request management.