Opening requests is intuitive and straightforward, no training or emails required.
Use your mobile device to open, approve or attend requests.
Receive notifications about deadlines and expired tasks via email or SMS.
Monitor service delivery performance with customizable SLAs and multiple calendars.
Use satisfaction surveys to verify service quality and quickly pinpoint areas of improvement.
Customizable dashboards and reports can show ticke volume, service delivery performance and if SLAs are being met, among other KPIs.
Simplify the complex